FAQs

  • What currency will my credit card be charged?

Note that all charges will be processed in US Dollars and may differ from the amount displayed in your local currency due to the exchange rate. This includes items purchased from boutiques and designers based outside of the United States. Please Contact your bank to learn more about currency exchange rates and fees. 

  • How can I track my shipment?

Once we have shipped out your order you will receive a shipment confirmation email including a USPS tracking number. Click the tracking number to link to the order’s shipment status. However, USPS can take a few hours from the point of scanning in the package for it to update online. Then please wait for a bit to have your tracking number available. 

  • How long will it take to receive my order?

Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

  • Do you accept returns?

We gladly accept returns for unused condition with the original packaging. We do not accept returned items that’s worn, damaged, washed or altered in any way.

  • Do you ship internationally?

Unfortunately, currently we are shipping within the US only. 

  • What if I like a product that’s listed as “Sold Out” online?

Contact us! Many of our products are customized, print to order, besides we restock often. Just drop us a line at [email protected] and we’ll research its status for you.

  • Can I get expedited shipping? 

At this time we don’t offer an expedited service. We work as fast as we can to get all orders out as soon as possible, but can’t guarantee your items will arrive by a certain day because it depends on your address, the post office and other relevant factors. 

  • I forgot to add an item to my order or need to change my order. How do I do this?

Unfortunately, there is no way to add an item(s) or change items once your order is placed. If you contact us immediately after placing your order we may be able to cancel your order so that you can re-place a new order including your additional items. If this cancellation is unable to be made prior to processing you will need to place a new order for your additional item(s).

  • Where can I learn more about sizing and fit for a particular product?

There are two options; submit your query directly on the site through any of the feedback sections, or email your query to [email protected] and we’ll be happy to help

  • Do you have samples?

We do not have samples, but there is no minimum quantity to order. You can purchase as little as you want and the shipping cost is still the same.

CONTACT US

Address:243 Hickory Hollow Pkwy, Antioch, TN 37013

Phone:615-944-6252

Email:[email protected]

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